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Thursday, 19 December 2013

How to change Task Note Related to LOV in Advanced Collections R12?


Perform the following steps to change the Task Note Related to LOV in Advanced Collections:

Responsibility:  CRM Administrator

Path:                      Task and escalation Managers  >  Setup  > Task & Notes References      


Step1
  •   Go to Query Mode
  •   In the Source Object Enter ‘Task Manager’ and press Ctrl+F11.
  •   All the references associated with the Source Object i.e. Task Manager will be displayed.
  •  End date all the References which are not required.
  • Similarly, add References which are required as per the business process.
  •   Click on Save




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